Bakaaro

Caawimaad

Wax walba oo ku saabsan dalab, dukaan, ama akoonkaaga — halkan naga hel.

Email: support@bakaaro.org
Waxaan ku jawaabnaa 24 saac gudahood.

Lacagtaydu meeday?

Marka aad wax iibsato, lacagtaadu Bakaaro ayay ku hartaa — dukaanku ma qaadan karo. Waxaa la siiyaa kaliya marka wadduhu alaabta ku geeyo oo taabto "La geeyay". Haddii dukaanku diido ama uusan aqbalin, lacagtaadu way kuu soo noqotaa.

Dalabkaygu ma imanin

App-ka ka fur Dalabyada, dooro dalabka, waxaad arki doontaa halka uu marayo. Haddii ay wax qaldamaan, naga soo wac ama email noo dir — lacagtu weli way heysataa Bakaaro.

Koodhka gelitaanka ima soo gaarin

Sidee akoonkayga u tirtiraa?

App-ka iibsadaha: Profile → Tirtir akoonka. App-ka iibiyaha: Dukaanka → Tirtir akoonka. Faahfaahin: Sirta.

Waxaan rabaa inaan dukaan furo

App-ka iibiyaha ka fur "Fur dukaan". Waxaad u baahan tahay magaca dukaanka, xaafadda, iyo lambar taleefan la xaqiijiyo.

Support

Anything about an order, a shop, or your account — start here.

Email: support@bakaaro.org
We reply within 24 hours.

Where is my money?

When you buy, your payment is held by Bakaaro — the shop cannot take it. It is released only when the courier delivers your goods and taps "Delivered". If the shop declines or never accepts, your money is returned to you.

My order hasn't arrived

Open Orders in the app and select the order to see exactly where it is. If something has gone wrong, email or call us — the money is still held by Bakaaro, not the shop.

I didn't receive my sign-in code

How do I delete my account?

Buyer app: Profile → Tirtir akoonka (Delete account). Seller app: Dukaanka → Tirtir akoonka. Details: Privacy Policy.

I want to open a shop

In the seller app, tap "Fur dukaan" (Open a shop). You need your shop name, your neighborhood, and a phone number we can verify.